Last Updated: Oct. 9, 2025
At Euveda Med Spa & Aesthetics, we strive to provide exceptional service and high-quality treatments. We understand that there may be occasions where you may seek a refund or need to reschedule or cancel your appointment. Please read our Refund Policy carefully.
1. Appointment Cancellations and Rescheduling
We kindly ask for at least 48 hours’ notice for cancellations.
- Cancellations made less than 48 hours before the appointment may incur a 50% fee.
- Cancellations made less than 24 hours before the appointment or no-shows may incur a 100% fee.
Rescheduling:
Appointments may be rescheduled without penalty if done 48 hours or more in advance. Rescheduling requests made within 48 hours of the appointment may be subject to the same fees as cancellations.
2. Refunds for Services
Prepaid Services: Refunds for prepaid services will be issued if the cancellation is made at least 24 hours before the scheduled appointment.
Completed Services: We do not offer refunds for services that have already been rendered. If you are dissatisfied with a service, please contact us within 48 hours of your appointment, and we will work with you to address your concerns.
3. Packages and Memberships
Packages: Refunds for unused portions of service packages are available within 30 days of purchase, provided no services within the package have been used.
Memberships: Membership fees are non-refundable. Members may cancel their membership at any time, but no refunds will be issued for any unused portion of the membership term.
4. Products
Returns: Products purchased from Euveda can be returned for a full refund within 14 days of purchase, provided they are unused, unopened, and in their original packaging.
Defective Products: If you receive a defective product, please contact us within 7 days of purchase for a replacement or refund.
5. Special Promotions and Discounts
Refunds for services or products purchased during special promotions or with discounts will be calculated based on the promotional price.
6. How to Request a Refund
To request a refund or address any concerns regarding our services or products, please contact us at:
Euveda Med Spa & Aesthetics
1930 Charlie Hall Blvd
Charleston, SC 29414
Phone: (843) 410-4481
Email: accounting@euveda.com
Please provide your name, contact information, details of the service or product, and the reason for your refund request.
7. Processing Refunds
Approved refunds will be processed within 7-10 business days. Refunds will be issued to the original method of payment. Please note that your financial institution may take additional time to post the refund to your account.
By using our services and purchasing our products, you acknowledge that you have read and understand this Refund Policy and agree to its terms.